With every order you will receive a balance of 2% of the order value as credit, which will be credited to your customer account 21 days after the order has been dispatched and is valid for 3 months.
When you log in to our website using your email and password, you will see your available credit in the top right corner, above the shopping cart. Appearing as: You have £X.XX CREDIT!
Credit is automatically deducted during the ordering process as long as the Use Your Credits box is ticked, if that's not the case, you should tick the box and the credit will be deducted. If you are unable locate the Use your Credits button this may be due to a technical error, in this case please contact our customer service team upon completing your order.
Available credit can be viewed at any time in your VICAMPO customer account.
Should there be any problems with the redemption of your credit, please contact our customer service before completing the order, by phone at 0117 313 552 or via email: firstname.lastname@example.org.
Please note, that your credit does not affect delivery costs and cannot be combined with the use of vouchers and retrospective use is not possible.