At VICAMPO we know how frustrating it can be to receive a delivery that is not in perfect condition, that is why we carefully inspect every single order before they leave our warehouse. Regrettably, in spite of our scrupulous checks, in exceptional circumstances problems may still arise, for example an incorrect wine being included in your parcel, individual bottles being missing or a bottle having broken in transit.
If your delivery is affected, please contact our customer service who will gladly find the best solution for you. Please quote your order number along with the name of the missing/damaged wine.
Contact: By email to firstname.lastname@example.org or by phone at 0117 313 5522 - Mon to Fri 9am to 4pm.